Last Updated: June 20, 2026Effective Date: July 1, 2023
1. Introduction
Welcome to Travelon Holidays ("we," "our," "us"). We operate as an online travel booking platform, providing comprehensive packages for hotel reservations, custom itineraries, sightseeing tours, and experiences. Your privacy and the security of your personal data are extremely important to us.
This Privacy Policy explains how we collect, store, use, and share your personal information when you visit our website, use our services, or communicate with us. By accessing our platform or booking travel services through us, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect various types of information to provide and improve our travel services to you:
Personal Identification Information
Full name, age, gender, and date of birth
Email address, phone number, and physical billing address
Passport details, visa documents (for international packages)
Co-traveler information (names and ages of family/friends)
Usage & Technical Data
IP address, device specifications, browser type
Browsing behavior, search terms, and selected package clicks
Cookies, tracking pixels, and session telemetry data
Location information when authorized by your device
3. How We Use Your Information
We use the collected information for various processing purposes, including but not limited to:
Booking Processing: Managing your hotel reservations, custom transport layouts, activity passes, and tour itineraries.
Customer Support: Responding to enquiries, managing bookings, solving flight or accommodation issues, and handling complaints.
Customized Experience: Recommending tailored tour plans based on your travel interests (e.g., Rajasthan desert safaris, family vacations, or honeymoon retreats).
Marketing Communications: Sending newsletters, travel updates, and seasonal deals (subject to your consent, which you can opt-out of at any time).
Security & Compliance: Verifying identity, preventing fraudulent transactions, and complying with local and international legal standards.
4. Data Sharing and Third-Party Disclosures
To deliver high-quality travel packages, we share your data with trusted partners and third-party vendors:
Service Providers: Hotels, airlines, local tour operators, and guide networks who require passenger lists to confirm reservations.
Legal Compliance: Government authorities, immigration departments, and law enforcement agencies when required by the laws of India.
Note: We strictly prohibit third-party vendors from using your personal data for their own marketing purposes. They are only authorized to use the data to fulfill the requested travel bookings.
5. Data Security
We take the security of your data seriously. We implement robust physical, technical, and administrative security measures to prevent unauthorized access, disclosure, modification, or destruction of your information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience, store search queries, and analyze website traffic. You can choose to configure your browser to decline cookies, but doing so may limit your ability to use certain interactive parts of our online booking portal.
7. Your Legal Rights
Under applicable data protection laws, you possess rights concerning your personal information:
Access: Request copies of the personal data we hold about you.
Correction: Ask us to update or correct any inaccurate or incomplete details.
Erasure: Request the deletion of your account and personal records (subject to legal obligations).
Objection: Object to our processing of your information for marketing purposes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to reach out to our support team:
Email: info@travelon.com
Phone: +91 96806 91899
Office Address: Tourism District, Jaipur, Rajasthan, India